General

Flood Legal is committed to protecting your personal information. Flood Legal is bound by the Privacy Act 1988 (Cth) (Privacy Act), including the National Privacy Principles (NPPs). This policy sets out how Flood Legal manages your personal information.

Collection

Flood Legal may collect and hold personal information about you, including your name, gender, address, phone number, facsimile number, email address, bank account details, place and type of business and/or other information relevant to providing you with the services you are, or someone else you know is, seeking. The personal information that Flood Legal collects and holds about you depends on your interaction with Flood Legal.

Generally, Flood Legal will collect and hold your personal information for the purpose of:

Personal information will generally be collected by Flood Legal directly from you, generally by verbal interaction or through correspondence with you. There may, however, be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect personal information directly from you. We will usually notify you about these instances in advance or, where that is not possible, as soon as reasonably practicable after the information has been collected. If you access Flood Legal’s website, Flood Legal may collect additional personal information about you in the form of your IP address (that is, the single numerical address for your computer on the internet and/or domain name.

Use and Disclosure

Generally, Flood Legal only uses and/or discloses personal information about you for the purposes for which it was collected (as set out above).

Although, Flood Legal may disclose personal information about you to:

Security

Flood Legal stores your personal information in different ways, including in paper and in electronic form. The security of your personal information is important to Flood Legal. Flood Legal takes all reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure, including electronic and physical security measures.

Access

You may access personal information Flood Legal holds about you, upon making a written request. Flood Legal will endeavour to acknowledge your request within 14 days of its receipt and to provide you with access to the information requested within 30 days. Flood Legal may charge you a reasonable fee for processing your request. Flood Legal may decline a request for access to personal information in circumstances prescribed by the Privacy Act.

If, upon receiving access to your personal information, or at any other time, you believe the personal information Flood Legal holds about you is inaccurate, incomplete or out of date, please notify Flood Legal immediately. Flood Legal will take reasonable steps to correct the information so that it is accurate, complete and up to date. If Flood Legal disagrees with you about whether your personal information is inaccurate, incomplete or out of date, and you ask Flood Legal to associate with your personal information a statement claiming that your personal information is inaccurate, incomplete or out of date, Flood Legal will take reasonable steps to do so.

Links to other websites

This website may contain links to other websites. Flood Legal is not responsible for the privacy practices of linked websites and any linked websites are not subject to Flood Legal’s privacy policies and procedures.

Updates

This privacy policy may be updated by Flood Legal from time to time.

Feedback

If you have any queries or concerns about this privacy policy or the way in which Flood Legal handles your personal information, please contact our office.

More Information

For more information about privacy in general, you can visit the Federal Privacy Commissioner’s website at www.privacy.gov.au.